FAQs
At PartyCasino.net, we're committed to providing our players with the best customer care in the online poker industry.
To help you out, we list and answer our players' most frequently asked questions for your convenience. Check below to see if we've already answered your question.
Top questions
How can I retrieve a password I've forgotten?
Passwords cannot be retrieved for security reasons. However, you can set a new
password. Just type your account name into the log in pop-up, and then follow
the 'Forgot your password?' link. We'll send an email containing a password
reset link to your registered address.
How do I request a validation code?
Every time you change your email address, you must validate it before you can
access the Cashier. To request a validation code, click on the 'My Account'
menu of the Lobby, and then click on 'Change/validate email'.
Click on the 'Request new validation code or change email' button. This will send a four-digit validation code to your registered email address. Enter this four-digit code into the 'Validate email address' field. Once you've done this, click on the 'Validate' button. A pop-up message confirming the validation will open.
If you do not receive the email containing the four-digit code, please check your junk mail folder. You may have to add to your address book if you have any junk filters.
